Terms & Conditions

Expert Roof Gutter Cleaning Services in Melbourne – Keeping Your Home Safe and Clean

Welcome to MM Roof Maintenance. These Terms & Conditions (“Terms”) govern your use of our website and the services we provide, including roof gutter cleaning services in Melbourne, VIC. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the MM Roof Maintenance website and services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our website or services.

2. Services

MM Roof Maintenance offers professional roof gutter cleaning services in Melbourne, VIC. Our services are detailed on our website, and we reserve the right to modify or discontinue any part of the services at any time without notice.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you confirm that you are 18 years of age or older.

4. Service Availability

Our roof gutter cleaning services are available in Melbourne and surrounding areas. Service availability may vary based on location, weather conditions, or other circumstances. We reserve the right to refuse service in areas or under conditions that may pose safety risks or hinder our ability to perform the service properly.

5. Booking and Payments

  • Bookings: You can book our services via our website or by contacting us directly. We may require a deposit or full payment before the service is scheduled.

  • Payment Methods: Payments for services can be made via credit card, debit card, or other payment methods as specified on our website.

  • Invoices and Receipts: An invoice or receipt will be provided upon request for services rendered.

6. Service Fees

Service fees for roof gutter cleaning are specified on our website and may vary based on the size of your property, the scope of the service, and other factors. Additional fees may apply for services that are outside the scope of standard gutter cleaning (e.g., repairs or additional cleaning services).

7. Cancellations and Refunds

  • Cancellations: You may cancel or reschedule your booking with at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.

  • Refunds: Refunds may be provided at the discretion of MM Roof Maintenance, depending on the nature of the service and the circumstances of the cancellation.

8. Customer Responsibilities

  • Access to Property: You are responsible for providing safe and clear access to your roof and gutters. If our team is unable to access the roof due to obstacles, we may need to reschedule the service.

  • Damage to Property: While we take all precautions to avoid damage to your property, MM Roof Maintenance is not liable for damage caused by pre-existing conditions, such as weakened roof structures, or damages that occur due to unforeseen weather events during service.

9. Limitation of Liability

To the maximum extent permitted by law, MM Roof Maintenance is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or website. This includes any issues related to roof damage, property damage, or loss of income resulting from the service or its delay.

10. Indemnity

You agree to indemnify and hold MM Roof Maintenance harmless from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or any third-party claims related to your property.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the terms outlined in the Privacy Policy.

12. Intellectual Property

All content on the MM Roof Maintenance website, including logos, images, text, graphics, and software, is the property of MM Roof Maintenance and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

13. Website Use

  • User Conduct: You agree not to use our website for any illegal or unauthorized purpose, including uploading harmful software, transmitting spam, or interfering with the website’s functionality.

  • Third-Party Links: Our website may contain links to third-party websites. MM Roof Maintenance is not responsible for the content or practices of these third-party sites.

14. Amendments to Terms

MM Roof Maintenance reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from the use of our services or website shall be resolved in the courts of Melbourne, VIC.

16. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us:

MM Roof Maintenance
Melbourne, VIC, Australia
Email: info@mmroofmaintenance.com
Phone: +61 439 768 850